Tekion experienced a minor incident on October 9, 2025 affecting Retail, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 09, 2025, 10:05 PM UTC
Tekion has identified an issue affecting the F&I Menu loading for a subset of users, where the menu may not load as expected. Our Engineering team is actively investigating and working to resolve the problem as quickly as possible. We will share further updates as they become available. We sincerely appreciate your patience and apologize for any inconvenience this may cause.
- resolved Oct 10, 2025, 01:40 AM UTC
The issue affecting F&I Menu loading has been successfully resolved. If you continue to experience any related issues, please don't hesitate to contact Tekion Support for further assistance. Thank you for your patience and understanding.