Tekion experienced a minor incident on October 14, 2025 affecting Service, lasting 1h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2025, 12:09 PM UTC
Tekion is investing an issue affecting Warranty Claim Submission. Our Engineering team is actively working on resolving this as a top priority. ETA - 2 Hours We appreciate your patience and will keep you updated with further developments.
- identified Oct 14, 2025, 12:41 PM UTC
Tekion is investigating an issue affecting Warranty Claim Submission. Our engineering team identified the cause and is addressing the issue with top priority. Appreciate your patience and will keep you posted once fix is complete.
- resolved Oct 14, 2025, 02:24 PM UTC
The issue affecting GM Warranty Claim Submission has been resolved. Our engineering team has identified the root cause and implemented a fix. The service is now fully operational and we are monitoring to ensure continued stability. If you continue to experience any related issues, please don't hesitate to contact Tekion Support for further assistance. Thank you for your patience while we worked to resolve this issue.