Tekion incident

Important Notice: ARC Integration with the National Do Not Call Service Temporarily Affected

Minor Resolved View vendor source →

Tekion experienced a minor incident on October 10, 2025 affecting Core, lasting 10d 6h. The incident has been resolved; the full update timeline is below.

Started
Oct 10, 2025, 12:55 PM UTC
Resolved
Oct 20, 2025, 07:40 PM UTC
Duration
10d 6h
Detected by Pingoru
Oct 10, 2025, 12:55 PM UTC

Affected components

Core

Update timeline

  1. monitoring Oct 10, 2025, 12:55 PM UTC

    Awareness: ARC integration with the National Do Not Call (NDNC) service is currently impacted by the ongoing U.S. Government shutdown. While the service remains active, it is operating with the most recent NDNC data received as of October 1. No additional updates have been processed since then. Please be assured that your compliance status remains unaffected during this period, as no new entries can be added or processed until government operations resume. At this time, Tekion does not have an estimated timeline for when NDNC data updates will recommence. Our team is actively monitoring the situation and will provide further updates as soon as new information becomes available. Thank you for your understanding and cooperation.

  2. resolved Oct 20, 2025, 07:40 PM UTC

    This incident has been resolved.