Tekion incident

Tekion ARC Application Issue - Concierge and iPad Casting Unavailable

Minor Resolved View vendor source →

Tekion experienced a minor incident on October 24, 2025 affecting Retail, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 24, 2025, 02:36 PM UTC
Resolved
Oct 24, 2025, 03:24 PM UTC
Duration
48m
Detected by Pingoru
Oct 24, 2025, 02:36 PM UTC

Affected components

Retail

Update timeline

  1. identified Oct 24, 2025, 02:36 PM UTC

    Tekion has Identified the issue impacting the ARC Retail Concierge and iPad Casting applications. Our engineering team is working diligently to resolve the issue as quickly as possible. We appreciate your patience and understanding. We will provide an update within the next 2 hours.

  2. resolved Oct 24, 2025, 03:24 PM UTC

    The Tekion ARC Retail Concierge and iPad Casting applications issue has been Resolved and is Operational. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.