Tekion incident
Resolved : Tekion ARC Fixed Operations Mobile Application Issue - Signatures and Media Uploads
Tekion experienced a minor incident on November 4, 2025 affecting Parts and Service, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 04, 2025, 03:35 PM UTC
Tekion is currently aware of an issue for Fixed Operations Service/Parts where users are unable to upload signatures or media through the mobile app. Our team is actively investigating these issues and working to resolve them as quickly as possible. Workarounds: - You can attempt to complete your check-in using the web application, which is functioning normally. - If needed, you can disable the customer signature requirement and/or the media requirement from your check-in settings. We appreciate your patience and will provide further updates as soon as they become available.
- resolved Nov 04, 2025, 03:58 PM UTC
The Tekion ARC Application Issue for Fixed Operations Service/Parts where users are unable to upload signatures or media through the mobile app has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support at [email protected] or Call at 833-835-4662 for further assistance. Thank you again for your patience and understanding.