Tekion experienced a minor incident on November 6, 2025 affecting Service and Integrations, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
ServiceIntegrations
Update timeline
- investigating Nov 06, 2025, 06:42 PM UTC
To all Hyundai dealers: We're aware of an issue where Recalls are not currently being delivered to ARC for Hyundai and Genesis vehicles. We're working with the OEM on a resolution. Updates will be provided as they become available.
- resolved Nov 06, 2025, 10:15 PM UTC
All recall data should now be successfully showing up in ARC for Hyundai and Genesis dealers. If you notice a discrepancy please reach out to Support and let us know. Thank you for your patience and understanding!