Tekion experienced a notice incident on November 21, 2025 affecting Accounting and Parts and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 21, 2025, 02:39 PM UTC
Awareness Tekion is Investigating an issue within the ARC Live Support Chat application. To contact Tekion support please email [email protected] or call us at 833-835-4662. Our engineering team is actively engaged and working diligently to identify and resolve the issue as quickly as possible. . We appreciate your patience and understanding. We will provide an update to you as more information becomes available
- resolved Nov 21, 2025, 02:54 PM UTC
The Tekion ARC Chat Application Issue has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.