Tekion experienced a major incident on November 28, 2025 affecting CRM, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
CRM
Update timeline
- investigating Nov 28, 2025, 07:06 PM UTC
Tekion is Investigating an issue within the CRM-ARC application for Texting and Click to Call. Our engineering team is actively engaged and working diligently to identify and resolve the issue as quickly as possible. We appreciate your patience and understanding. We will provide an update to you as more information becomes available.
- resolved Nov 28, 2025, 07:44 PM UTC
The Tekion CRM-ARC Application Issue regarding Texting and Click to Call has been Resolved. If you are experiencing any additional related issues, please contact Tekion Support for further assistance. Thank you for your patience and understanding.