Resolved after 32 minutes, on January 2, 2025.
We believe the issue is resolve, though we haven't had official confirmation from the provider. We have requested an RFO, which will be available soon. If you would like a copy of this, please contact the Support Team. If you are still suffering issues, please do contact our Support Team. Again, we apologise for the inconvenience this issue has caused our affected customers..
Update timeline
- investigating Jan 02, 2025, 10:12 AM UTC
We are currently investigating reports of a wide spread outage with a singular provider. We are investigating this as a priority and will update the status page with more information as we get it. We apologise for the inconvenience caused by this..
- resolved Jan 02, 2025, 10:45 AM UTC
We believe the issue is resolve, though we haven't had official confirmation from the provider. We have requested an RFO, which will be available soon. If you would like a copy of this, please contact the Support Team. If you are still suffering issues, please do contact our Support Team. Again, we apologise for the inconvenience this issue has caused our affected customers..
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