TecAlliance TecDoc incident

TecDoc Web Service Region Specific Requests send to US-West-2 has an alert

Resolved after 29 minutes, affecting US-West-2 and Region AWS US-West-2, on July 24, 2026.

investigating Jul 24, 2026, 11:06 AM UTC

Network is unreachable The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the US-West-2 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2026-07-24T11:01:15

Other major vendors with incidents that started within 30 minutes of this one

And 2 more: Notion, Cloudflare.

Started
Jul 24, 2026, 11:06 AM UTC
Resolved
Jul 24, 2026, 11:36 AM UTC
Duration
29m
Detected by Pingoru
Jul 24, 2026, 11:06 AM UTC

Affected components

US-West-2Region AWS US-West-2

Update timeline

  1. investigating Jul 24, 2026, 11:06 AM UTC

    Network is unreachable The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the US-West-2 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2026-07-24T11:01:15

  2. resolved Jul 24, 2026, 11:36 AM UTC

    This incident has been resolved.

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