TecAlliance TecDoc incident

TecDoc Web Service Region Specific Requests send to US-West-2 has an alert

Critical Resolved View vendor source →

TecAlliance TecDoc experienced a critical incident on July 24, 2026 affecting US-West-2 and Region AWS US-West-2, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 11:06 AM UTC
Resolved
Jul 24, 2026, 11:36 AM UTC
Duration
29m
Detected by Pingoru
Jul 24, 2026, 11:06 AM UTC

Affected components

US-West-2Region AWS US-West-2

Update timeline

  1. investigating Jul 24, 2026, 11:06 AM UTC

    Network is unreachable The engineering team is investigating an issue with our TecDoc Web Service. During this time, users may experience some latency issues when accessing their regionally specific requests sent through the US-West-2 region. We apologize for the inconvenience and will share any updates once we have more information. Thank you for your patience. Time (UTC) : 2026-07-24T11:01:15

  2. resolved Jul 24, 2026, 11:36 AM UTC

    This incident has been resolved.