TeamDynamix incident

Investigating elevated response times and error rates

Resolved after 18 hours 45 minutes, affecting Web Interface, on February 4, 2026.

resolved Feb 05, 2026, 01:42 PM UTC

After monitoring to confirm, performance has returned to normal as of last night. The issue was caused by higher than normal traffic levels for client portal resources.

Started
Feb 04, 2026, 06:56 PM UTC
Resolved
Feb 05, 2026, 01:42 PM UTC
Duration
18h 45m
Detected by Pingoru
Feb 04, 2026, 06:56 PM UTC

Affected components

Web Interface

Update timeline

  1. investigating Feb 04, 2026, 06:56 PM UTC

    TeamDynamix is currently investigating reports of latency and increased error rates. We will provide updates as soon as possible, though database reporting metrics appear to have returned to normal as of this time.

  2. resolved Feb 05, 2026, 01:42 PM UTC

    After monitoring to confirm, performance has returned to normal as of last night. The issue was caused by higher than normal traffic levels for client portal resources.

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