TeamDynamix incident
Delays & Increased Error Rates in Ticket Workflows
Ongoing since 02:27 PM UTC, affecting Flow Execution and Flow Execution and 1 more.
Work Management Ticket Workflows that contain iPaaS Flow Execution steps are not receiving communication of success or failure from iPaaS. After the configured timeout period for the iPaaS Flow Execution step (default of 30 minutes) the Ticket Workflow will check iPaaS for the flow execution status and continue to execute. This is causing delays in the processing of Ticket Workflows that include iPaaS Flow Execution steps.
Affected components
Update timeline
- investigating Oct 28, 2026, 02:27 PM UTC
We are currently investigating delays and increased error rates for Ticket Workflows
- identified Oct 28, 2026, 03:16 PM UTC
Work Management Ticket Workflows that contain iPaaS Flow Execution steps are not receiving communication of success or failure from iPaaS. After the configured timeout period for the iPaaS Flow Execution step (default of 30 minutes) the Ticket Workflow will check iPaaS for the flow execution status and continue to execute. This is causing delays in the processing of Ticket Workflows that include iPaaS Flow Execution steps.
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