TeamDynamix incident

Investigating Reports of Email Monitor & Attachment Errors

Minor Resolved View vendor source →

TeamDynamix experienced a minor incident on September 18, 2026 affecting Email and Web Interface, lasting 10h 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 02:13 AM UTC
Resolved
Sep 18, 2026, 12:51 PM UTC
Duration
10h 38m
Detected by Pingoru
Sep 18, 2026, 02:13 AM UTC

Affected components

EmailWeb Interface

Update timeline

  1. investigating Sep 18, 2026, 02:13 AM UTC

    We are currently investigating reports of elevated email monitor errors and attachment upload failures within Work Management.

  2. monitoring Sep 18, 2026, 02:26 AM UTC

    We identified a capacity issue impacting the file system and successfully scaled the environment to address it. Email monitoring and attachment uploads are now functioning as expected.

  3. resolved Sep 18, 2026, 12:51 PM UTC

    We identified and addressed a capacity issue impacting the file system by scaling the affected environment. Email monitoring and attachment uploads are now functioning normally, and all services have been restored. Thank you for your patience while we worked to resolve this issue.