TeamDynamix incident

Investigating WebAPI issue with custom attributes during ticket creation

Minor Ongoing View vendor source →

TeamDynamix is currently experiencing a minor incident affecting API, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 03, 2026, 03:50 PM UTC
Resolved
Ongoing
Duration
● 1h 32m
Detected by Pingoru
Jun 03, 2026, 03:50 PM UTC

Affected components

API

Update timeline

  1. investigating Jun 03, 2026, 03:50 PM UTC

    We are investigating an issue regarding the usage of the Web API to create tickets which results in specified custom attributes not having values set for them.