TeamDynamix incident

Investigating System Offline

Major Resolved View vendor source →

TeamDynamix experienced a major incident on August 23, 2026 affecting AI Services and AI Services and 1 more component, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2026, 05:03 AM UTC
Resolved
Aug 23, 2026, 06:47 AM UTC
Duration
1h 43m
Detected by Pingoru
Aug 23, 2026, 05:03 AM UTC

Affected components

AI ServicesAI ServicesAPIAPIAsset DiscoveryAsset DiscoveryAuthenticationAuthenticationEmailEmail

Update timeline

  1. investigating Aug 23, 2026, 05:03 AM UTC

    We are aware of a system offline message being returned for the work management web applications and are investigating root cause. The web applications appear online at this time.

  2. resolved Aug 23, 2026, 06:47 AM UTC

    The work management web applications were offline from 11:56 p.m. Eastern Time on Saturday, August 22nd, to 12:54 a.m. Eastern Time on Sunday, August 23rd. The offline state was caused by a failure of the automation used to bring web servers back into the availability pool. We will not schedule any future activities that use this automation until it has been fixed.