Teachable incident

Issue Affecting Custom Code Blocks

Minor Resolved View vendor source →

Teachable experienced a minor incident on December 12, 2025 affecting Content Delivery, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 07:48 PM UTC
Resolved
Dec 12, 2025, 08:51 PM UTC
Duration
1h 2m
Detected by Pingoru
Dec 12, 2025, 07:48 PM UTC

Affected components

Content Delivery

Update timeline

  1. identified Dec 12, 2025, 07:48 PM UTC

    Custom code blocks are currently being sanitized by our security tooling, which may affect expected behavior. We’ve identified the issue and are actively applying a fix. We’ll provide updates as remediation progresses.

  2. monitoring Dec 12, 2025, 08:37 PM UTC

    The fix has been deployed, and custom code block behavior has been restored. We’ll continue monitoring to ensure ongoing stability.

  3. resolved Dec 12, 2025, 08:51 PM UTC

    Custom code block behavior has remained stable following the fix. We will continue routine monitoring, but no further impact is expected. Thank you for your patience.