TaxDome incident

Outlook / Microsoft Email Sync Issue

Resolved after 3 hours 42 minutes, on May 18, 2026.

resolved May 18, 2026, 05:49 PM UTC

We've resolved the issue affecting Outlook / Microsoft-hosted email integrations. Email sync should resume automatically. If your mailbox is still not syncing, please try reconnecting it in TaxDome or contact our support team. Thank you for your patience.

Started
May 18, 2026, 02:06 PM UTC
Resolved
May 18, 2026, 05:49 PM UTC
Duration
3h 42m
Detected by Pingoru
May 18, 2026, 02:06 PM UTC

Update timeline

  1. investigating May 18, 2026, 02:06 PM UTC

    We are currently experiencing an issue with Outlook / Microsoft-hosted email integrations. Some mailboxes may appear disconnected and cannot be reconnected at this time. Our team is actively investigating and working on a resolution. We apologize for the inconvenience.

  2. resolved May 18, 2026, 05:49 PM UTC

    We've resolved the issue affecting Outlook / Microsoft-hosted email integrations. Email sync should resume automatically. If your mailbox is still not syncing, please try reconnecting it in TaxDome or contact our support team. Thank you for your patience.

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