TaxDome experienced a major incident on May 18, 2026, lasting 3h 42m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 18, 2026, 02:06 PM UTC
We are currently experiencing an issue with Outlook / Microsoft-hosted email integrations. Some mailboxes may appear disconnected and cannot be reconnected at this time. Our team is actively investigating and working on a resolution. We apologize for the inconvenience.
- resolved May 18, 2026, 05:49 PM UTC
We've resolved the issue affecting Outlook / Microsoft-hosted email integrations. Email sync should resume automatically. If your mailbox is still not syncing, please try reconnecting it in TaxDome or contact our support team. Thank you for your patience.