TaxDome Outage History

TaxDome is up right now

TaxDome had 14 outages in the last 2 years totaling 631h 43m of downtime — averaging 0.6 incidents per month.

There were 14 TaxDome outages since January 28, 2026 totaling 631h 43m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.taxdome.com

Major June 16, 2026

Issues with document deletion from Trash folder.

Detected by Pingoru
Jun 16, 2026, 03:19 PM UTC
Resolved
Jun 17, 2026, 01:49 PM UTC
Duration
22h 29m
Timeline · 2 updates
  1. investigating Jun 16, 2026, 03:19 PM UTC

    Some clients may experience issues when deleting documents from the Trash folder. Our team has identified the issue and is actively working on a fix. We expect full functionality to be restored tomorrow. We will provide updates as the situation progresses.

  2. resolved Jun 17, 2026, 01:49 PM UTC

    We've now resolved the issue. Thanks for your patience.

Read the full incident report →

Major May 21, 2026

We are currently experiencing issues accessing TaxDome from several regions in Asia.

Detected by Pingoru
May 21, 2026, 12:54 PM UTC
Resolved
May 21, 2026, 02:38 PM UTC
Duration
1h 44m
Timeline · 2 updates
  1. investigating May 21, 2026, 12:54 PM UTC

    Some users trying to access TaxDome from Japan, Korea, Malaysia, Singapore, and New Zealand may be experiencing issues with our service right now. We are very sorry about that. Please stand by for further updates, and we will be in touch as soon as we know more.

  2. resolved May 21, 2026, 02:38 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major May 18, 2026

Outlook / Microsoft Email Sync Issue

Detected by Pingoru
May 18, 2026, 02:06 PM UTC
Resolved
May 18, 2026, 05:49 PM UTC
Duration
3h 42m
Timeline · 2 updates
  1. investigating May 18, 2026, 02:06 PM UTC

    We are currently experiencing an issue with Outlook / Microsoft-hosted email integrations. Some mailboxes may appear disconnected and cannot be reconnected at this time. Our team is actively investigating and working on a resolution. We apologize for the inconvenience.

  2. resolved May 18, 2026, 05:49 PM UTC

    We've resolved the issue affecting Outlook / Microsoft-hosted email integrations. Email sync should resume automatically. If your mailbox is still not syncing, please try reconnecting it in TaxDome or contact our support team. Thank you for your patience.

Read the full incident report →

Major May 14, 2026

We're currently having issues

Detected by Pingoru
May 14, 2026, 02:06 PM UTC
Resolved
May 14, 2026, 04:20 PM UTC
Duration
2h 14m
Timeline · 2 updates
  1. investigating May 14, 2026, 02:06 PM UTC

    We are currently experiencing an issue with the SitePro integration. We have already contacted SitePro and are working with them to get it resolved. In the meantime, our team is implementing a temporary fix to restore functionality as soon as possible. We apologize for the inconvenience.

  2. resolved May 14, 2026, 04:20 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major May 7, 2026

Issues with portal loading and/or internal server errors

Detected by Pingoru
May 07, 2026, 11:45 PM UTC
Resolved
May 08, 2026, 11:48 AM UTC
Duration
12h 2m
Timeline · 2 updates
  1. investigating May 07, 2026, 11:45 PM UTC

    Some users may experience issues with portal loading and/or internal server errors. Some services may be unavailable. We're aware of the problem and are working on it

  2. resolved May 08, 2026, 11:48 AM UTC

    The incident is now resolved. Thanks for your patience.

Read the full incident report →

Major April 21, 2026

Site Builder Access Issues

Detected by Pingoru
Apr 21, 2026, 02:42 PM UTC
Resolved
Apr 21, 2026, 02:50 PM UTC
Duration
7m
Timeline · 2 updates
  1. investigating Apr 21, 2026, 02:42 PM UTC

    Some users may experience issues accessing the Site Builder. We are currently investigating this issue and will share updates as soon as we have them. We apologize for the inconvenience and appreciate your patience while we are working towards resolution.

  2. resolved Apr 21, 2026, 02:50 PM UTC

    The issue is now resolved. Thanks for your patience.

Read the full incident report →

Major March 9, 2026

Search performance issues

Detected by Pingoru
Mar 09, 2026, 04:49 PM UTC
Resolved
Mar 09, 2026, 05:53 PM UTC
Duration
1h 4m
Timeline · 1 update
  1. resolved Mar 09, 2026, 05:53 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →

Major March 4, 2026

Platform Access Issues

Detected by Pingoru
Mar 04, 2026, 12:34 PM UTC
Resolved
Mar 04, 2026, 12:57 PM UTC
Duration
22m
Timeline · 1 update
  1. resolved Mar 04, 2026, 12:57 PM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →