Is TaxDome down?
Last checked 16m agoNo active incidents. All 12 components operational.
TaxDome is operational right now. Last checked 16m ago; the most recent incident resolved 1d ago.
Real-time TaxDome status, recent outages, and incident history: pulled directly from TaxDome's official status page at status.taxdome.com every 5 minutes. Pingoru tracks 12 TaxDome services and has captured 3 incidents in the last 90 days (99.94% uptime). Get email, Slack, Discord, or webhook alerts the moment TaxDome reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- General application healthPerformance
Timeline · 3 updates
- identified · Oct 23, 2026, 03:58 PM UTC
Some users may have trouble accessing TaxDome due to an ongoing Cloudflare incident. We are aware of the issue and are monitoring it closely.
- monitoring · Oct 23, 2026, 06:55 PM UTC
Cloudflare reported that the issue has been resolved; we are monitoring our systems to confirm.
- resolved · Oct 23, 2026, 06:58 PM UTC
The incident is being resolved.
Latest: The incident is being resolved.
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Timeline · 2 updates
- investigating · May 26, 2026, 03:52 PM UTC
Please be informed that the Reporting page is currently unavailable. Vendor maintenance has been completed and our team is conducting final testing before restoring access. We expect the page to be back up shortly. We apologize for the inconvenience and appreciate your patience.
- investigating · May 26, 2026, 04:29 PM UTC
The Reporting page has been fully restored and is now available. We apologize for any inconvenience caused. Thank you for your patience.
Latest: The Reporting page has been fully restored and is now available. We apologize for any inconvenience caused. Thank you for your patience.
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- General application healthPerformanceDocumentsJobs and pipelinesPaymentsSearchEmail sync and sendingReportingCustom Landings
Timeline · 4 updates
- investigating · Sep 17, 2026, 11:16 AM UTC
We are aware that some firms are currently unable to open their firm portal. The issue is most often reported on portals using a custom website landing. Your data and documents are not affected. Our team is investigating the root cause now. We will post an update here as soon as we know more.
- investigating · Sep 17, 2026, 11:20 AM UTC
While we continue to investigate, there is a workaround you can use. If your portal does not open on your custom website address, go to your standard TaxDome address instead, in the format yourfirmname.taxdome.com. Everything in your account works as normal there, and your clients can be pointed to the same address in the meantime. Our team is still working on the root cause. We will post the next update here as soon as we have one, and thank you for your patience.
- monitoring · Sep 17, 2026, 11:29 AM UTC
We've fixed the core issue, and are waiting for things to recover.
- resolved · Sep 17, 2026, 11:32 AM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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Incident record
Since April 2026 · Sorryapp Public · 12 components checked every 5 minutesThe longest incident in the last year, We're currently having issues with AI renaming and tagging features on February 10, 2026, ran for 24 days. 33 maintenance windows announced in the same period.
Most affected components, last 12 months
- General application health4
- Documents3
- Performance3
- Email sync and sending2
- Jobs and pipelines2
Latest incidents
- We're currently having issues
Some users may have trouble accessing TaxDome due to an ongoing Cloudflare incident. We are aware of the issue and are monitoring it closely.
- Reporting page unavailable
Please be informed that the Reporting page is currently unavailable. Vendor maintenance has been completed and our team is conducting final testing before…
- Issues accessing your firm portal
We are aware that some firms are currently unable to open their firm portal. The issue is most often reported on portals using a custom website landing. Your…
- We're currently having issues ResolvedStarted Oct 23, 2026, 03:58 PM UTC · Resolved Oct 23, 2026, 06:58 PM UTC · 3h
- Reporting page unavailable ResolvedStarted Oct 02, 2026, 12:01 AM UTC · Resolved Oct 02, 2026, 03:01 AM UTC · 3h
- Issues accessing your firm portal ResolvedStarted Sep 17, 2026, 11:16 AM UTC · Resolved Sep 17, 2026, 11:32 AM UTC · 15m