Tavus experienced a major incident on July 16, 2025 affecting Conversational Video Interface, lasting 54m. The incident has been resolved; the full update timeline is below.
Affected components
Conversational Video Interface
Update timeline
- investigating Jul 16, 2025, 03:24 PM UTC
We are investigating a GPU provider outage that is causing -audio only- conversations to error out. Normal conversations are not affected by this partial outage.
- resolved Jul 16, 2025, 03:24 PM UTC
We have mitigated the GPU provider outage. Audio only conversations are working as expected.