Tango Card incident
Some recipients who were prompted to complete a tax form were unable to do so
Major Vendor's status page →
Resolved after under a minute, affecting Reward Link - Production, on November 7, 2025.
This issue has been resolved. Recipients should now be able to complete the tax form and reward redemption. Some direct follow up with customer/recipients will be coordinated as needed with customer-facing teams.
Affected components
Reward Link - Production
Update timeline
- investigating Nov 07, 2025, 08:15 PM UTC
This issue has been resolved. Recipients should now be able to complete the tax form and reward redemption. Some direct follow up with customer/recipients will be coordinated as needed with customer-facing teams.
- resolved Nov 07, 2025, 08:15 PM UTC
This incident has been resolved.
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