Tableau Cloud incident

We're continuing to investigate the recurrence of slow page load times customers are experiencing. We have identified increased traffic levels as a contributing factor and have implemented mitigation

Minor Resolved View vendor source →

Tableau Cloud experienced a minor incident on June 9, 2026 affecting CAN4S, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 04:11 AM UTC
Resolved
Jun 09, 2026, 05:38 AM UTC
Duration
1h 27m
Detected by Pingoru
Jun 09, 2026, 04:11 AM UTC

Affected components

CAN4S

Update timeline

  1. identified Jun 09, 2026, 04:11 AM UTC

    Degradation Started: performanceDegradation

  2. monitoring Jun 09, 2026, 04:41 AM UTC

    We are investigating a recurrence of performance degradation across multiple instances. Impacted users are experiencing elevated Average Page Times (APTs) when using managed packages on Salesforce services. Our teams are actively reviewing the cause of the recurrence and working to mitigate the impact. We'll provide an update in 60 minutes or sooner if additional information becomes available.

  3. monitoring Jun 09, 2026, 05:11 AM UTC

    We're continuing to investigate the recurrence of slow page load times customers are experiencing. We have identified increased traffic levels as a contributing factor and have implemented mitigation measures across the impacted instances to help stabilize performance. We're actively monitoring the environment and evaluating the effectiveness of these actions as our investigation continues. We'll provide an update in 60 minutes or sooner if additional information becomes available.