Tableau Cloud incident
We're continuing to investigate the recurrence of slow page load times customers are experiencing. We have identified increased traffic levels as a contributing factor and have implemented mitigation
Resolved after 1 hour 27 minutes, affecting CAN4S, on June 9, 2026.
We're continuing to investigate the recurrence of slow page load times customers are experiencing. We have identified increased traffic levels as a contributing factor and have implemented mitigation measures across the impacted instances to help stabilize performance. We're actively monitoring the environment and evaluating the effectiveness of these actions as our investigation continues. We'll provide an update in 60 minutes or sooner if additional information becomes available.
Affected components
Update timeline
- identified Jun 09, 2026, 04:11 AM UTC
Degradation Started: performanceDegradation
- monitoring Jun 09, 2026, 04:41 AM UTC
We are investigating a recurrence of performance degradation across multiple instances. Impacted users are experiencing elevated Average Page Times (APTs) when using managed packages on Salesforce services. Our teams are actively reviewing the cause of the recurrence and working to mitigate the impact. We'll provide an update in 60 minutes or sooner if additional information becomes available.
- monitoring Jun 09, 2026, 05:11 AM UTC
We're continuing to investigate the recurrence of slow page load times customers are experiencing. We have identified increased traffic levels as a contributing factor and have implemented mitigation measures across the impacted instances to help stabilize performance. We're actively monitoring the environment and evaluating the effectiveness of these actions as our investigation continues. We'll provide an update in 60 minutes or sooner if additional information becomes available.
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