Tableau Cloud incident

Our teams have narrowed the investigation to failures occurring during session processing and are working to identify a path to restore functionality.

Tableau Cloud is currently experiencing a minor incident affecting USA756S and USA762S and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Sep 08, 2026, 08:19 PM UTC
Resolved
Ongoing
Duration
● 1h 57m
Detected by Pingoru
Sep 08, 2026, 08:19 PM UTC

Affected components

USA756SUSA762SUSA764SUSA766SUSA768SUSA774SUSA792SUSA932SUSA934SUSA936S

Update timeline

  1. identified Sep 08, 2026, 08:19 PM UTC

    Degradation Started: featurePerfDegradation

  2. monitoring Sep 08, 2026, 08:28 PM UTC

    We’re investigating an issue affecting Agentforce session scoring and tagging functionality for a subset of customers. Our teams are actively working to identify the trigger and restore service. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

  3. monitoring Sep 08, 2026, 08:58 PM UTC

    We’re continuing to investigate an issue affecting Agentforce session scoring and tagging for a subset of customers. Our teams are analyzing processing failures and reviewing affected customer environments to determine the trigger and identify a path to restore functionality. We’ll provide an update in 30 minutes or sooner if additional information becomes available.

  4. monitoring Sep 08, 2026, 09:37 PM UTC

    Our teams have narrowed the investigation to failures occurring during session processing and are working to identify a path to restore functionality. We’ll provide an update in 60 minutes or sooner if additional information becomes available.