SynergySuite experienced a minor incident on August 8, 2023 affecting Tableau, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Tableau
Update timeline
- identified Aug 08, 2023, 08:40 AM UTC
Some tableau datasources are experiencing high latency loading data from our data warehouse. We are working to resolve this latency through the reloading of data into the warehouse. The process may take several hours to fully complete for some of the largest tables
- identified Aug 08, 2023, 09:57 AM UTC
The majority of tables are now up to date. The remaining tables with latency are larger but are in the process of catching up
- resolved Aug 08, 2023, 12:14 PM UTC
All latencies have been cleared and the data warehouse operating normally