Synergy Wholesale incident

Emergency Maintenance on Shared Hosting servers

Major Resolved View vendor source →

Synergy Wholesale experienced a major incident on May 1, 2026, lasting 6d 6h. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 01:13 AM UTC
Resolved
May 07, 2026, 07:31 AM UTC
Duration
6d 6h
Detected by Pingoru
May 01, 2026, 01:13 AM UTC

Update timeline

  1. investigating May 01, 2026, 01:13 AM UTC

    We require a reboot to do emergency maintenance on some of our servers. Downtime is expected to be less than 5 minutes per server, though some may take longer. We apologise for the inconvience but due to the severity of the issue, we have no choice but to do this ASAP.

  2. resolved May 07, 2026, 07:31 AM UTC

    We've now resolved the incident. Thanks for your patience.