Synctera incident

Partial Service Degradation – KYC, Watchlist, and Transfer Processing

Major Resolved

Synctera experienced a major incident on October 20, 2025, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:59 AM UTC
Resolved
Oct 21, 2025, 12:46 PM UTC
Duration
1d 1h
Detected by Pingoru
Oct 20, 2025, 10:59 AM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.