Swyftx Outage History

Swyftx had 6 outages in the last 2 years totaling 15h 5m of downtime — averaging 0.2 incidents per month.

There were 6 Swyftx outages since July 18, 2025 totaling 15h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://swyftx.statuspage.io

Minor April 22, 2026

Login Issues

Detected by Pingoru: Apr 22, 2026, 06:58 PM UTC
Resolved: Apr 22, 2026, 08:25 PM UTC
Duration: 1h 26m

Affected: Trading Website - trade.swyftx.com

Timeline · 4 updates

identified Apr 22, 2026, 06:58 PM UTC

An issue has been identified with our authentication service which is preventing users from logging in to the Swyftx platform. We expect this issue will be moved to Monitoring with a fix applied shortly. Our development team is addressing this issue as a matter of priority and we appreciate your understanding.
monitoring Apr 22, 2026, 07:20 PM UTC

A fix has been implemented, and we are monitoring the results.
monitoring Apr 22, 2026, 07:21 PM UTC

We are continuing to monitor for any further issues.
resolved Apr 22, 2026, 08:25 PM UTC

This incident has been resolved.

Read the full incident report →

Minor March 9, 2026

Platform Degradation

Detected by Pingoru: Mar 09, 2026, 12:29 AM UTC
Resolved: Mar 09, 2026, 01:07 AM UTC
Duration: 37m

Affected: Trading Website - trade.swyftx.com

Timeline · 4 updates

investigating Mar 09, 2026, 12:29 AM UTC

We are currently aware of an issue affecting several services, including logging in and trading disruptions. Our team is actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding and will provide further updates as they become available. For urgent support queries, please email our team at [email protected]
identified Mar 09, 2026, 12:34 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Mar 09, 2026, 12:47 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 09, 2026, 01:07 AM UTC

This incident has been resolved.

Read the full incident report →

Minor January 9, 2026

Live Chat Service Disruption

Detected by Pingoru: Jan 09, 2026, 08:21 PM UTC
Resolved: Jan 09, 2026, 09:20 PM UTC
Duration: 59m

Timeline · 4 updates

investigating Jan 09, 2026, 08:21 PM UTC

We are currently experiencing an issue with our live chat service due to upstream third-party service disruption. All other Swyftx features remain fully operational. Our team is monitoring the situation, and we will provide updates as more information becomes available. For any urgent matters, please contact [email protected]
investigating Jan 09, 2026, 08:23 PM UTC

We are continuing to investigate this issue.
monitoring Jan 09, 2026, 08:59 PM UTC

Our upstream third-party provider has implemented a fix and is monitoring for recovery. We will provide a further update once stability is confirmed.
resolved Jan 09, 2026, 09:20 PM UTC

Live chat services have been restored and are operating as normal.

Read the full incident report →

Minor October 20, 2025

Third-Party Service Outage Impacting Multiple Features

Detected by Pingoru: Oct 20, 2025, 07:15 AM UTC
Resolved: Oct 20, 2025, 12:26 PM UTC
Duration: 5h 10m

Affected: Crypto Withdrawals

Timeline · 5 updates

investigating Oct 20, 2025, 07:15 AM UTC

We are currently aware of an issue affecting several services due to an outage with third-party providers. Customers may be unable to: - Open new or previous chat conversations via Live Chat - Add new withdrawal addresses - Complete new sign-ups to the platform - Receive SMS one-time passwords (OTP) Our team is actively working with the providers to resolve the issue as quickly as possible. We appreciate your patience and understanding and will provide further updates as they become available. For urgent support queries, please email our team at [email protected]
investigating Oct 20, 2025, 07:52 AM UTC

We are continuing to investigate this issue.
investigating Oct 20, 2025, 08:32 AM UTC

The issue remains ongoing. We are continuing to closely monitor the situation with our third-party providers and will share further updates as soon as more information becomes available.
monitoring Oct 20, 2025, 09:42 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Oct 20, 2025, 12:26 PM UTC

This incident has been resolved.

Read the full incident report →

Major October 10, 2025

Crypto Withdrawals

Detected by Pingoru: Oct 10, 2025, 10:08 PM UTC
Resolved: Oct 11, 2025, 03:36 AM UTC
Duration: 5h 28m

Affected: Crypto Withdrawals

Timeline · 2 updates

identified Oct 10, 2025, 10:08 PM UTC

Our wallet providers are experiencing degraded performance in crypto withdrawals. Withdrawals made during this time may be paused and/or delayed. We apologise for the inconvenience.
resolved Oct 11, 2025, 03:36 AM UTC

This incident has been resolved.

Read the full incident report →

Minor July 18, 2025

AUD and NZD pricing issue

Detected by Pingoru: Jul 18, 2025, 05:56 AM UTC
Resolved: Jul 18, 2025, 07:18 AM UTC
Duration: 1h 21m

Affected: Trading Website - trade.swyftx.com

Timeline · 3 updates

investigating Jul 18, 2025, 05:56 AM UTC

We're aware of an issue where AUD and NZD pricing appear to be frozen or showing as stagnant. Our upstream provider is actively investigating the issue. Rest assured, we are treating this with urgency and will provide you with an update at the earliest opportunity.
identified Jul 18, 2025, 05:58 AM UTC

The issue has been identified and a fix is being implemented.
resolved Jul 18, 2025, 07:18 AM UTC

This incident has been resolved.

Read the full incident report →