Swyftx incident

Crypto withdrawal issue

Critical Resolved View vendor source →

Swyftx experienced a critical incident on December 7, 2024 affecting Crypto Withdrawals, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2024, 03:27 AM UTC
Resolved
Dec 07, 2024, 05:14 AM UTC
Duration
1h 47m
Detected by Pingoru
Dec 07, 2024, 03:27 AM UTC

Affected components

Crypto Withdrawals

Update timeline

  1. investigating Dec 07, 2024, 03:27 AM UTC

    We have identified an issue affecting the processing of crypto withdrawals from the platform. Our team is investigating the cause of this matter and working to bring withdrawals back online as soon as safely possible. We appreciate your patience and understanding.

  2. identified Dec 07, 2024, 05:06 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 07, 2024, 05:14 AM UTC

    This incident has been resolved.