Swyftx incident

Livechat issue

Notice Resolved View vendor source →

Swyftx experienced a notice incident on November 5, 2024, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2024, 05:17 AM UTC
Resolved
Nov 05, 2024, 06:24 AM UTC
Duration
1h 6m
Detected by Pingoru
Nov 05, 2024, 05:17 AM UTC

Update timeline

  1. investigating Nov 05, 2024, 05:17 AM UTC

    We are currently investigating an issue with our Livechat Support provider, please note you may not be able to either open a chat or receive replies from our team. Please check back later for further updates.

  2. identified Nov 05, 2024, 06:08 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 05, 2024, 06:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 05, 2024, 06:24 AM UTC

    This incident has been resolved.