Swyftx incident

Livechat Issue

Notice Resolved View vendor source →

Swyftx experienced a notice incident on October 21, 2024, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2024, 10:27 AM UTC
Resolved
Oct 21, 2024, 11:02 AM UTC
Duration
34m
Detected by Pingoru
Oct 21, 2024, 10:27 AM UTC

Update timeline

  1. investigating Oct 21, 2024, 10:27 AM UTC

    We are currently investigating an issue with our Livechat Support provider, please note you may not be able to either open a chat or receive replies from our team. Please check back later for further updates.

  2. identified Oct 21, 2024, 10:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 21, 2024, 10:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2024, 11:02 AM UTC

    This incident has been resolved.