Swyftx experienced a minor incident on April 10, 2025 affecting Initial Verification, lasting 19h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Initial Verification
Update timeline
- investigating Apr 10, 2025, 03:35 AM UTC
Our ID verification provider is currently experiencing intermittent downtime, which may prevent new customers from completing the initial verification. We appreciate your patience and understanding and will provide an update on this situation shortly.
- identified Apr 10, 2025, 03:59 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 10, 2025, 10:43 PM UTC
This incident has been resolved.