Swyftx experienced a major incident on May 7, 2025 affecting Trading Website - trade.swyftx.com and Mobile App and 1 more component, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2025, 04:39 PM UTC
An issue is impacting logging for some customers: Starting at approximately 2:00 AM AEST/08/05/2025, our development team is aware and working to resolve the issue as our highest priority.
- identified May 07, 2025, 04:54 PM UTC
The issue has been identified and a fix is being implemented.
- identified May 07, 2025, 04:55 PM UTC
We are continuing to work on a fix for this issue.
- identified May 07, 2025, 05:47 PM UTC
We are continuing to work on a fix for this issue.
- identified May 07, 2025, 06:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 07, 2025, 07:18 PM UTC
Services are gradually coming back online, and we are continuing to monitor the situation closely We’ll provide further updates as needed. Thank you for your patience.
- resolved May 09, 2025, 12:15 AM UTC
This incident has been resolved.