Swyftx Outage History

We are currently experiencing processing delays with AUD deposits and withdrawals due to an issue with our payment partner. As a result, transactions may take up to 1 business day to complete. We are monitoring the situation closely and will provide further updates as soon as they become available. We sincerely apologise for any inconvenience this may cause.

We have identified an issue within our app when loading the Assets menu. It shows "something went wrong" that could only be cleared when re-launching the Swyftx app. Selecting other menu should still work.

Some customers may be experiencing login issues, and some trades may also be impacted. We’re investigating and working to restore access as quickly as possible.

We are continuing to investigate this issue.

We are currently aware of an issue affecting several services, including logging in and trading disruptions. Our team is actively working to resolve the issue as quickly as possible. We appreciate your patience and understanding and will provide further updates as they become available. For urgent support queries, please email our team at [email protected]

We are currently experiencing an issue with our live chat service due to upstream third-party service disruption. All other Swyftx features remain fully operational. Our team is monitoring the situation, and we will provide updates as more information becomes available. For any urgent matters, please contact [email protected]

We are continuing to investigate this issue.

We are currently aware of an issue affecting several services due to an outage with third-party providers. Customers may be unable to: - Open new or previous chat conversations via Live Chat - Add new withdrawal addresses - Complete new sign-ups to the platform - Receive SMS one-time passwords (OTP) Our team is actively working with the providers to resolve the issue as quickly as possible. We appreciate your patience and understanding and will provide further updates as they become available. For urgent support queries, please email our team at [email protected]

We are continuing to investigate this issue.

The issue remains ongoing. We are continuing to closely monitor the situation with our third-party providers and will share further updates as soon as more information becomes available.

We're aware of an issue where AUD and NZD pricing appear to be frozen or showing as stagnant. Our upstream provider is actively investigating the issue. Rest assured, we are treating this with urgency and will provide you with an update at the earliest opportunity.

An issue is impacting logging for some customers: Starting at approximately 2:00 AM AEST/08/05/2025, our development team is aware and working to resolve the issue as our highest priority.

Our team is aware of an issue impacting delayed withdrawal verification emails. We are working as fast as possible to resolve this issue.

Our ID verification provider is currently experiencing intermittent downtime, which may prevent new customers from completing the initial verification. We appreciate your patience and understanding and will provide an update on this situation shortly.

Our team has identified a visual issue affecting charts. Our development team is working to resolve this as our highest priority. We appreciate your patience and understanding.

Our ID verification provider is currently experiencing intermittent downtime, which may prevent new customers from completing the initial verification. We appreciate your patience and understanding and will provide an update on this situation shortly.

Our team is currently aware of an issue impacting the processing of AUD withdrawals and are working, in coordination with our upstream banking providers, to resolve this issue. Our team will provide an update on this issue as soon as more information becomes available. All affected withdrawals will be addressed and resolved periodically.

We have identified an issue affecting the processing of crypto withdrawals from the platform. Our team is investigating the cause of this matter and working to bring withdrawals back online as soon as safely possible. We appreciate your patience and understanding.

We are currently investigating an issue with our Livechat Support provider, please note you may not be able to either open a chat or receive replies from our team. Please check back later for further updates.

We are currently investigating an issue with our Livechat Support provider, please note you may not be able to either open a chat or receive replies from our team. Please check back later for further updates.