Switchio incident

Unplanned Outage of Worldline EU Acquiring Host

Critical Resolved View vendor source →

Switchio experienced a critical incident on July 30, 2026 affecting Worldline EU Acquiring Host, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 03:02 PM UTC
Resolved
Jul 30, 2026, 03:19 PM UTC
Duration
17m
Detected by Pingoru
Jul 30, 2026, 03:02 PM UTC

Affected components

Worldline EU Acquiring Host

Update timeline

  1. investigating Jul 30, 2026, 03:02 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-952351

  2. monitoring Jul 30, 2026, 03:19 PM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Jul 30, 2026, 03:19 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.