Affected components
OTP Acquiring Host
Update timeline
- investigating Mar 15, 2026, 11:57 PM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-894998
- monitoring Mar 16, 2026, 12:09 AM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- resolved Mar 16, 2026, 12:15 AM UTC
We are pleased to confirm that the system outage was fully mitigated.
- postmortem Mar 16, 2026, 12:17 AM UTC
Problem detected at the issuer/processor side. They have been contacted. No reply so far. Outage lasts from 0:57 to 1:09.
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