Switchio incident
Unplanned Outage of AS24 Fleet Card Management System
Affected components
AS24 Fleet Card Management System
Update timeline
- investigating Mar 18, 2026, 08:57 AM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-895674
- monitoring Mar 18, 2026, 09:19 AM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- resolved Mar 18, 2026, 09:30 AM UTC
We are pleased to confirm that the system outage was fully mitigated.
- postmortem Mar 18, 2026, 09:30 AM UTC
Problem detected at the issuer/processor side. They have been contacted. No reply so far. Outage lasts from 9:57 to 10:17.
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