Switchio incident

Unplanned Outage of Worldline EU Acquiring Host

Critical Resolved View vendor source →
Started
Mar 23, 2026, 05:42 PM UTC
Resolved
Mar 23, 2026, 05:52 PM UTC
Duration
9m
Detected by Pingoru
Mar 23, 2026, 05:42 PM UTC

Affected components

Worldline EU Acquiring Host

Update timeline

  1. investigating Mar 23, 2026, 05:42 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-897449

  2. resolved Mar 23, 2026, 05:52 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  3. postmortem Mar 23, 2026, 05:52 PM UTC

    Dear all, there is no major impairment at this moment.

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