Switchio incident

Unplanned Outage of DKV Fleet Card Management System

Critical Resolved View vendor source →
Started
Apr 11, 2026, 09:02 PM UTC
Resolved
Apr 11, 2026, 10:10 PM UTC
Duration
1h 7m
Detected by Pingoru
Apr 11, 2026, 09:02 PM UTC

Affected components

DKV Fleet Card Management System

Update timeline

  1. investigating Apr 11, 2026, 09:02 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-903555

  2. investigating Apr 11, 2026, 09:47 PM UTC

    Dear all, our systems report unavaiability of processor DKV, we are currently waiting for the response of the processor.

  3. investigating Apr 11, 2026, 10:10 PM UTC

    Dear all, problem is resolved, but processor haven't respond yet.

  4. resolved Apr 11, 2026, 10:10 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

Looking to track Switchio downtime and outages?

Pingoru polls Switchio's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Switchio reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Switchio alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Switchio for free

5 free monitors · No credit card required