Switchio incident
Unplanned Outage of AS24 Fleet Card Management System
Switchio experienced a critical incident on June 23, 2026 affecting AS24 Fleet Card Management System, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 23, 2026, 07:17 PM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-929661
- investigating Jun 23, 2026, 07:52 PM UTC
Problem detected at the issuer/processor side. They have been contacted. No reply so far.
- monitoring Jun 23, 2026, 08:07 PM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- resolved Jun 23, 2026, 08:14 PM UTC
We are pleased to confirm that the system outage was fully mitigated.
- postmortem Jun 23, 2026, 08:16 PM UTC
Problem detected at the issuer/processor side. They have been contacted. No reply so far. The outage was from 21:14 - 21:52.