Switchio incident

Unplanned Outage of CSOB Czech Republic Acquiring Host

Critical Resolved View vendor source →

Switchio experienced a critical incident on June 23, 2026 affecting CSOB Czech Republic Acquiring Host, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 02:47 AM UTC
Resolved
Jun 23, 2026, 02:55 AM UTC
Duration
7m
Detected by Pingoru
Jun 23, 2026, 02:47 AM UTC

Affected components

CSOB Czech Republic Acquiring Host

Update timeline

  1. investigating Jun 23, 2026, 02:47 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-929242

  2. monitoring Jun 23, 2026, 02:53 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Jun 23, 2026, 02:55 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Jun 23, 2026, 02:58 AM UTC

    The planned maintenance was on the Monet+ side . The outage was from 04:45 to 04:48.