Switchio incident

Unplanned Outage of AS24 Fleet Card Management System

Critical Resolved View vendor source →

Switchio experienced a critical incident on June 22, 2026 affecting AS24 Fleet Card Management System, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 08:37 AM UTC
Resolved
Jun 22, 2026, 08:54 AM UTC
Duration
16m
Detected by Pingoru
Jun 22, 2026, 08:37 AM UTC

Affected components

AS24 Fleet Card Management System

Update timeline

  1. investigating Jun 22, 2026, 08:37 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-928623

  2. monitoring Jun 22, 2026, 08:53 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Jun 22, 2026, 08:54 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Jun 22, 2026, 08:56 AM UTC

    Problem detected at the issuer/processor side. They have been contacted. No reply so far. It taken from 10:37 to 10:52.