Switchio incident

Unplanned Outage of Slovenská sporitelňa Card Management System

Critical Resolved View vendor source →

Switchio experienced a critical incident on April 25, 2026 affecting Slovenská sporitelňa Card Management System, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 09:37 PM UTC
Resolved
Apr 25, 2026, 09:49 PM UTC
Duration
12m
Detected by Pingoru
Apr 25, 2026, 09:37 PM UTC

Affected components

Slovenská sporitelňa Card Management System

Update timeline

  1. investigating Apr 25, 2026, 09:37 PM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-908590

  2. resolved Apr 25, 2026, 09:49 PM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  3. postmortem Apr 25, 2026, 09:49 PM UTC

    Dear all, we do not see any impact on the authorization.