Switchio experienced a critical incident on June 8, 2026 affecting OTP Acquiring Host, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
OTP Acquiring Host
Update timeline
- investigating Jun 08, 2026, 08:22 PM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-923578
- monitoring Jun 08, 2026, 08:32 PM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- resolved Jun 08, 2026, 08:44 PM UTC
We are pleased to confirm that the system outage was fully mitigated.
- postmortem Jun 08, 2026, 08:58 PM UTC
Planned maintenance on Monet+ side. There was an partial outage from 22:10 to 22:25.