Switchio incident

Unplanned Outage of UTA Fleet Card Management System

Critical Resolved View vendor source →

Switchio experienced a critical incident on June 2, 2026 affecting UTA Fleet Card Management System, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 01:12 AM UTC
Resolved
Jun 02, 2026, 01:36 AM UTC
Duration
23m
Detected by Pingoru
Jun 02, 2026, 01:12 AM UTC

Affected components

UTA Fleet Card Management System

Update timeline

  1. investigating Jun 02, 2026, 01:12 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-921762

  2. monitoring Jun 02, 2026, 01:24 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Jun 02, 2026, 01:36 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Jun 02, 2026, 01:37 AM UTC

    Please be advised that the recent issue was attributed to a loss of connectivity on the processor's end. The processor has not provided an official statement regarding this incident. The service interruption occurred between 03:12 and 03:22 CET.