Switchio incident

Unplanned Outage of DINIT Processing Centre

Switchio experienced a critical incident on May 27, 2026 affecting DINIT Processing Centre, lasting 12m. The incident has been resolved; the full update timeline is below.

Started: May 27, 2026, 08:27 PM UTC
Resolved: May 27, 2026, 08:40 PM UTC
Duration: 12m
Detected by Pingoru: May 27, 2026, 08:27 PM UTC

Affected components

DINIT Processing Centre

Update timeline

investigating May 27, 2026, 08:27 PM UTC

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-919857
monitoring May 27, 2026, 08:36 PM UTC

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
postmortem May 27, 2026, 08:39 PM UTC

Dear everyone, this processor has very low traffic, and authorization hasn't been affected.
resolved May 27, 2026, 08:40 PM UTC

We are pleased to confirm that the system outage was fully mitigated.