Switchio incident

Unplanned Outage of DINIT Processing Centre

Switchio experienced a critical incident on May 21, 2026 affecting DINIT Processing Centre, lasting 6h 54m. The incident has been resolved; the full update timeline is below.

Started: May 21, 2026, 08:12 PM UTC
Resolved: May 22, 2026, 03:06 AM UTC
Duration: 6h 54m
Detected by Pingoru: May 21, 2026, 08:12 PM UTC

Affected components

DINIT Processing Centre

Update timeline

investigating May 21, 2026, 08:12 PM UTC

We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-918193
investigating May 21, 2026, 08:32 PM UTC

Dear everyone, There is currently no traffic on the processor, and no transactions are failing.
monitoring May 21, 2026, 08:49 PM UTC

We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
resolved May 22, 2026, 03:06 AM UTC

We are pleased to confirm that the system outage was fully mitigated.