Switchio incident

Unplanned Outage of Slovenská sporitelňa Card Management System

Critical Resolved View vendor source →

Switchio experienced a critical incident on May 21, 2026 affecting Slovenská sporitelňa Card Management System, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 08:32 AM UTC
Resolved
May 21, 2026, 08:46 AM UTC
Duration
14m
Detected by Pingoru
May 21, 2026, 08:32 AM UTC

Affected components

Slovenská sporitelňa Card Management System

Update timeline

  1. investigating May 21, 2026, 08:32 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-917940

  2. investigating May 21, 2026, 08:38 AM UTC

    - Dear customer, this notifications is false positive due to maintenance ( remove old connections ) of status page. Kindly ignore this state we are up and fully operative.

  3. monitoring May 21, 2026, 08:46 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  4. resolved May 21, 2026, 08:46 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.