Switchio incident

Unplanned Outage of Slovenská sporitelňa Card Management System

Critical Resolved View vendor source →

Switchio experienced a critical incident on May 19, 2026 affecting Slovenská sporitelňa Card Management System, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 07:37 AM UTC
Resolved
May 19, 2026, 08:00 AM UTC
Duration
22m
Detected by Pingoru
May 19, 2026, 07:37 AM UTC

Affected components

Slovenská sporitelňa Card Management System

Update timeline

  1. investigating May 19, 2026, 07:37 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-916880

  2. postmortem May 19, 2026, 08:00 AM UTC

    Dear Everyone, there is no impact on authorization.

  3. resolved May 19, 2026, 08:00 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.