Is Swell down?

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Current status
Swell is up

No incidents right now.

Official status page: https://status.swell.store · Polled every 5 minutes · 6 components tracked

Swell is operational right now. Last checked just now; the most recent incident resolved 4d ago.

Real-time Swell status, recent outages, and incident history — pulled directly from Swell's official status page at https://status.swell.store every 5 minutes. Pingoru tracks 6 Swell services and has captured 6 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Swell reports a new incident — free for 5 monitors, no credit card.

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Swell uptime 100.00% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 4h 27m
    Started May 08, 2026, 08:00 PM UTC · Resolved May 09, 2026, 12:27 AM UTC
    Frontend API
    Timeline · 3 updates
    • investigating · May 08, 2026, 08:00 PM UTC

      The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.

    • identified · May 08, 2026, 08:24 PM UTC

      We are currently experiencing a large increase in traffic, which may cause slower response times for some users.

    • resolved · May 09, 2026, 12:27 AM UTC

      We have upscaled our infrastructure, performance level restored, we are continuing monitoring

    Latest: We have upscaled our infrastructure, performance level restored, we are continuing monitoring

  2. Resolved 8h 25m
    Started Apr 17, 2026, 12:25 PM UTC · Resolved Apr 17, 2026, 08:50 PM UTC
    Backend APIHosted Checkout
    Timeline · 5 updates
    • identified · Apr 17, 2026, 12:25 PM UTC

      Our data processing infrastructure is running behind, which is causing delays in processing webhooks and notification tasks. No data has been lost, and the system should be caught up shortly.

    • identified · Apr 17, 2026, 12:25 PM UTC

      We are continuing to work on a fix for this issue.

    • identified · Apr 17, 2026, 03:52 PM UTC

      A fix has been successfully applied, and data processing is now operating as expected. All previously delayed tasks—including webhooks and notifications—were safely queued during the incident and are now actively being processed. We are not seeing any further delays in task processing. We are currently investigating a separate, isolated issue affecting some Swell-hosted checkouts. At this time, we cannot confirm whether this is related to the earlier delay in processing tasks. We will continue to monitor and provide updates as more information becomes available.

    • monitoring · Apr 17, 2026, 06:37 PM UTC

      The previously reported issue affecting some Swell-hosted checkouts has been resolved. Our investigation confirmed that this was related to the earlier data processing delays and was addressed by the original fix. Based on our monitoring, checkout functionality is now operating as expected with no further issues observed. We will continue to monitor to ensure ongoing stability.

    • resolved · Apr 17, 2026, 08:50 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1h 42m
    Started Apr 16, 2026, 02:44 PM UTC · Resolved Apr 16, 2026, 04:27 PM UTC
    Backend API
    Timeline · 3 updates
    • investigating · Apr 16, 2026, 02:44 PM UTC

      The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.

    • monitoring · Apr 16, 2026, 02:59 PM UTC

      Issue was caused by misconfiguration during our deployment, Fix already applied, we are monitoring situation

    • resolved · Apr 16, 2026, 04:27 PM UTC

      After deploying the fix, everything looks working as expected

    Latest: After deploying the fix, everything looks working as expected

  4. Resolved 38m
    Started Apr 11, 2026, 05:38 AM UTC · Resolved Apr 11, 2026, 06:17 AM UTC
    Backend API
    Timeline · 3 updates
    • investigating · Apr 11, 2026, 05:38 AM UTC

      The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.

    • monitoring · Apr 11, 2026, 06:05 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Apr 11, 2026, 06:17 AM UTC

      It was false-positive alarm from our logging system

    Latest: It was false-positive alarm from our logging system

  5. Resolved 3h 22m
    Started Mar 20, 2026, 04:07 PM UTC · Resolved Mar 20, 2026, 07:29 PM UTC
    Timeline · 3 updates
    • investigating · Mar 20, 2026, 04:07 PM UTC

      The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.

    • identified · Mar 20, 2026, 04:16 PM UTC

      We are currently aware of an issue with a third-party service (MongoDB Atlas) used within our infrastructure, which is experiencing degraded performance, affecting connectivity to our database systems. Our team is actively monitoring the situation and assessing any impact. We will provide updates as more information becomes available.

    • resolved · Mar 20, 2026, 07:29 PM UTC

      The issue appears to be resolved, and systems are currently operating as expected. Our team will continue to monitor closely to ensure stability

    Latest: The issue appears to be resolved, and systems are currently operating as expected. Our team will continue to monitor closely to ensure stability

Outage history

Past 90 days · 5 incidents View full outage history →