Is Swell down?
Last checked just nowNo incidents right now.
Swell is operational right now. Last checked just now; the most recent incident resolved 4d ago.
Real-time Swell status, recent outages, and incident history — pulled directly from Swell's official status page at https://status.swell.store every 5 minutes. Pingoru tracks 6 Swell services and has captured 6 incidents in the last 90 days (100.00% uptime). Get email, Slack, Discord, or webhook alerts the moment Swell reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Frontend API
Timeline · 3 updates
- investigating · May 08, 2026, 08:00 PM UTC
The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
- identified · May 08, 2026, 08:24 PM UTC
We are currently experiencing a large increase in traffic, which may cause slower response times for some users.
- resolved · May 09, 2026, 12:27 AM UTC
We have upscaled our infrastructure, performance level restored, we are continuing monitoring
Latest: We have upscaled our infrastructure, performance level restored, we are continuing monitoring
-
- Backend APIHosted Checkout
Timeline · 5 updates
- identified · Apr 17, 2026, 12:25 PM UTC
Our data processing infrastructure is running behind, which is causing delays in processing webhooks and notification tasks. No data has been lost, and the system should be caught up shortly.
- identified · Apr 17, 2026, 12:25 PM UTC
We are continuing to work on a fix for this issue.
- identified · Apr 17, 2026, 03:52 PM UTC
A fix has been successfully applied, and data processing is now operating as expected. All previously delayed tasks—including webhooks and notifications—were safely queued during the incident and are now actively being processed. We are not seeing any further delays in task processing. We are currently investigating a separate, isolated issue affecting some Swell-hosted checkouts. At this time, we cannot confirm whether this is related to the earlier delay in processing tasks. We will continue to monitor and provide updates as more information becomes available.
- monitoring · Apr 17, 2026, 06:37 PM UTC
The previously reported issue affecting some Swell-hosted checkouts has been resolved. Our investigation confirmed that this was related to the earlier data processing delays and was addressed by the original fix. Based on our monitoring, checkout functionality is now operating as expected with no further issues observed. We will continue to monitor to ensure ongoing stability.
- resolved · Apr 17, 2026, 08:50 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- Backend API
Timeline · 3 updates
- investigating · Apr 16, 2026, 02:44 PM UTC
The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
- monitoring · Apr 16, 2026, 02:59 PM UTC
Issue was caused by misconfiguration during our deployment, Fix already applied, we are monitoring situation
- resolved · Apr 16, 2026, 04:27 PM UTC
After deploying the fix, everything looks working as expected
Latest: After deploying the fix, everything looks working as expected
-
- Backend API
Timeline · 3 updates
- investigating · Apr 11, 2026, 05:38 AM UTC
The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
- monitoring · Apr 11, 2026, 06:05 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Apr 11, 2026, 06:17 AM UTC
It was false-positive alarm from our logging system
Latest: It was false-positive alarm from our logging system
-
-
Timeline · 3 updates
- investigating · Mar 20, 2026, 04:07 PM UTC
The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
- identified · Mar 20, 2026, 04:16 PM UTC
We are currently aware of an issue with a third-party service (MongoDB Atlas) used within our infrastructure, which is experiencing degraded performance, affecting connectivity to our database systems. Our team is actively monitoring the situation and assessing any impact. We will provide updates as more information becomes available.
- resolved · Mar 20, 2026, 07:29 PM UTC
The issue appears to be resolved, and systems are currently operating as expected. Our team will continue to monitor closely to ensure stability
Latest: The issue appears to be resolved, and systems are currently operating as expected. Our team will continue to monitor closely to ensure stability
-
- Experiencing degraded service ResolvedStarted May 08, 2026, 08:00 PM UTC · Resolved May 09, 2026, 12:27 AM UTC · 4h 27m
- Started Apr 17, 2026, 12:25 PM UTC · Resolved Apr 17, 2026, 08:50 PM UTC · 8h 25m
- Experiencing degraded service ResolvedStarted Apr 16, 2026, 02:44 PM UTC · Resolved Apr 16, 2026, 04:27 PM UTC · 1h 42m
- Experiencing degraded service ResolvedStarted Apr 11, 2026, 05:38 AM UTC · Resolved Apr 11, 2026, 06:17 AM UTC · 38m
- Experiencing degraded service ResolvedStarted Mar 20, 2026, 04:07 PM UTC · Resolved Mar 20, 2026, 07:29 PM UTC · 3h 22m