Swell experienced a notice incident on November 7, 2025, lasting 10d 18h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Nov 07, 2025, 09:54 PM UTC
We’re aware of an issue affecting images, where they may intermittently appear as broken or return a 502 error. The root cause has been traced to one of our third-party service providers, Cloudflare, specifically within the proxy services used between Swell’s CDN and API/storefronts. Our team is actively working with Cloudflare to resolve the issue as quickly as possible. We’ll provide further updates as soon as more information becomes available.
- resolved Nov 18, 2025, 04:49 PM UTC
This incident has been resolved.